Outsourced MedsCheck services for Ontario pharmacies Emailinfo@rxperts.ca

Fully managed MedsCheck services

Your pharmacy is leaving MedsCheck revenue on the table. We collect it for you.

Rxperts runs your entire MedsCheck program — scheduling, the reviews themselves, documentation and billing support — delivered by licensed Ontario pharmacists, with no added workload for your team and no upfront cost. We are paid only from new revenue we generate for your pharmacy.

  • No upfront cost
  • Paid only from new revenue
  • Audit & clawback guarantee
  • Documentation to OCP standards
  • PHIPA-compliant

The problem

The entitlement is there. The hours aren't.

Ontario funds MedsChecks for your eligible patients — but most pharmacies never come close to completing them. The reasons are the same everywhere:

Unused entitlement

Eligible patients go unbooked month after month, and the government-funded revenue attached to their reviews quietly goes unclaimed.

No staff capacity

Your pharmacists are already stretched by daily operations. Proactively booking MedsChecks and chasing follow-ups is the first thing that falls off the list.

Missed blister conversions

Every medication review is a chance to move a patient onto blister packaging — highly profitable, recurring business that most pharmacies never get around to converting.

Clawback fear

An improperly documented MedsCheck can be clawed back on audit. For many owners, that risk alone is enough to leave the whole program alone. With Rxperts, it isn't your risk — it's ours.

The offer

A turnkey MedsCheck department, without hiring one.

We handle the whole service, end to end, under your pharmacy's banner. Your patients get their reviews, your pharmacy gets the revenue, and your staff keep doing what they were doing.

Scheduling & outreach

We work from your eligible patient list to book reviews and follow-ups proactively — the step most pharmacies never have time for.

The reviews themselves

Full MedsChecks — annual, diabetes and follow-up — performed by licensed Ontario pharmacists: at your store, in patients' homes, or in long-term care.

Documentation & follow-through

Every review documented to Ontario College of Pharmacists standards, with drug therapy recommendations, physician communication and follow-ups completed — audit-ready records, kept for you.

Billing support

We make sure every completed service is ready to bill correctly, so the revenue your pharmacy is entitled to actually lands.

How it works

Up and running in four steps.

  1. You share your eligible patients

    Provide your list of eligible patients and remote access to your system — plus signage in the store so patients hear about the service. That's the extent of your team's involvement.

  2. We book and complete the reviews

    Our pharmacists schedule patients and conduct complete MedsChecks in-store, at home or in LTC, including medication clean-up and drug therapy recommendations.

  3. We document and follow through

    Documentation to OCP standards, recommendations sent to physicians, follow-ups completed, and every file kept audit-ready — backed by our clawback guarantee.

  4. You bill, and keep your share

    Your pharmacy bills the Ontario program for the services rendered and keeps its share of revenue that simply did not exist before — alongside the blister pack patients the reviews convert.

The whole point

New profit for your pharmacy with no financial risk: no upfront cost, no new hires, no extra hours for your staff. If we don't generate new revenue, we don't get paid.

See the numbers

The opportunity

What one average pharmacy leaves behind each year.

Based on a typical Ontario independent pharmacy. Your numbers will vary with your patient base — the structure doesn't.

~300unused MedsChecks a year in a typical independent pharmacy
$22,000in MedsCheck revenue those reviews represent, annually
~40patients a year converted to blister packs through reviews
~$60,000in added annual profit from those blister pack patients
~$82,000in total new annual profit potential per pharmacy

See the full breakdown

New to MedsCheck?

What the program is, and who qualifies.

If you're a patient — or you just want the plain-language version of how Ontario's MedsCheck program works — start with our guide.